Terms of Service
Last updated: December 28, 2025
1. Acceptance of Terms
By accessing or using AppReviewSuite ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these terms, please do not use our Service. These Terms apply to all visitors, users, and others who access or use the Service.
2. Description of Service
AppReviewSuite is an AI-powered platform that helps app developers and teams manage their app store reviews. Our Service includes:
- Review aggregation from Google Play Store and Apple App Store
- AI-powered sentiment analysis and reply generation
- Automated review response capabilities
- Analytics and reporting dashboards
- Team collaboration features
- Third-party integrations (Slack, Teams, etc.)
3. Account Registration
You must register for an account to use AppReviewSuite. When registering, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized access
4. Subscription and Billing
AppReviewSuite offers various subscription plans including free and paid tiers. By subscribing to a paid plan:
- You authorize us to charge your payment method on a recurring basis
- Subscriptions automatically renew unless cancelled before the renewal date
- All fees are exclusive of taxes unless stated otherwise
- Refunds are provided only as required by applicable law
- You may cancel your subscription at any time; access continues until the end of the billing period
5. Acceptable Use
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Access or attempt to access other users' accounts
- Transmit spam, malware, or harmful content
- Interfere with or disrupt the Service's operation
- Reverse engineer or attempt to extract source code
- Use automated systems to access the Service without authorization
- Generate fake or misleading reviews
6. Intellectual Property
The Service and its original content, features, and functionality are owned by AppReviewSuite and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You retain ownership of any content you submit through the Service, but grant us a license to use it as necessary to provide the Service.
7. Third-Party Services
Our Service integrates with third-party platforms including Google Play Console, App Store Connect, and various communication tools. Your use of these integrations is subject to the respective third-party terms of service. We are not responsible for third-party service availability or functionality.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, APPREVIEWSUITE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICE.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
10. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties. Upon termination, your right to use the Service will immediately cease.
11. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the new Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which AppReviewSuite operates, without regard to its conflict of law provisions.
13. Contact Us
If you have any questions about these Terms of Service, please contact us at legal@appreviewsuite.com.